Information We Collect

We collect information that helps us provide you with personalized financial comparisons and analysis. The types of information we gather include:

• Personal details you provide when creating an account or requesting analysis reports - name, email address, and contact preferences
• Financial interests and comparison criteria to help us recommend relevant companies and investment opportunities
• Usage data about how you interact with our platform, including which company profiles you view and comparison tools you use
• Technical information like your IP address, browser type, and device information to ensure our platform works smoothly
• Communication records when you contact our support team or participate in surveys about our services

How We Use Your Information

Your information helps us deliver better financial analysis and comparison services. We use your data to:

• Customize your dashboard to highlight the most relevant financial data and market trends
• Send you updates about companies you're tracking or market changes that might affect your interests
• Improve our analysis algorithms based on aggregated user behavior and feedback
• Provide customer support and respond to your questions about company data or platform features
• Ensure platform security and prevent unauthorized access to financial data

Your Rights Under Australian Privacy Law

As an Australian company, we comply with the Privacy Act 1988 and the Australian Privacy Principles. You have several important rights regarding your personal information:

Data Sharing and Third Parties

We're selective about who we share your information with. We only work with trusted partners who help us provide better financial analysis services:

We never sell your personal information to third parties or share your data with companies for their own marketing purposes.

Data Security and Protection

Protecting your financial information is our top priority. We use industry-standard security measures to keep your data safe:

• Regular security assessments and penetration testing by independent cybersecurity firms
• Employee access controls ensuring only authorized team members can access personal data
• Automated backup systems with encrypted storage in multiple secure locations
• 24/7 monitoring for suspicious activity and potential security threats
• Compliance with ISO 27001 information security management standards

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and meet legal requirements:

• Account information and preferences are retained while your account is active plus 2 years after closure
• Financial analysis reports and comparison history are kept for 3 years to maintain service continuity
• Support communications are retained for 18 months to help resolve any ongoing issues
• Technical logs and usage data are automatically deleted after 12 months
• Marketing communications preferences are removed immediately upon request

You can request earlier deletion of your data by contacting us directly. Some information may need to be retained longer to comply with Australian financial services regulations.

Cookies and Website Technologies

Our website uses cookies and similar technologies to enhance your experience and provide personalized financial analysis. Here's what we use:

• Analytics cookies help us understand how you use our comparison tools so we can improve them
• Preference cookies remember your dashboard settings and notification preferences
• Security cookies protect against fraudulent activity and unauthorized access attempts
• Performance cookies help optimize page loading times and platform responsiveness

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform features.

International Data Transfers

While we primarily store data within Australia, some of our service providers may process information internationally. When this occurs:

• We ensure all international partners meet Australian privacy standards through contractual agreements
• Data transfers are protected by appropriate safeguards including encryption and access controls
• We regularly audit international partners to ensure compliance with privacy requirements
• You can request information about where your specific data is processed by contacting our privacy team

Changes to This Privacy Policy

We update this policy when we add new features or change how we handle your information. When significant changes occur:

• We'll email you about important updates at least 30 days before they take effect
• The updated policy will be posted on our website with the new effective date clearly marked
• We'll provide a summary of key changes to help you understand what's different
• You can review previous versions of our privacy policy by contacting us

Continued use of our platform after policy updates indicates your acceptance of the changes.